LG WM3370HWA Washing Machine Review
A affordable front-loader for pragmatists.
There are several variations of the LG WM3370HWA. These include the LG WM3370HVA and LG WM3370HRA. They are very similar to the LG WM3370HWA in most respects.
The LG WM3370HWA (MSRP $899.99 in White or $999.99 in Gray or Red) is LG's newest affordable front-loading washer. It has enough features to cover all the bases, but doesn't overdo it. For instance, the WW3370HWA has only the most popular cycles—including Sanitary—but lets users choose from a number of customizable wash options, like steam and extra rinse.
The 4.3-cu.-ft. machine makes excellent use of space. Most notably is the Tiltub drum, which is tilted at a 10° angle to make it easier to reach items in the back. Since most front loaders sit very close to the ground, this is an important usability innovation.
We're most impressed with the WM3370HWA's price: Around $665 on sale. For a stackable front-loader, that's an excellent value. However, if you live near a Sears, Kenmore sells a very similar washer at an even lower price. We found the LG-built Kenmore 41382 on sale for just $650, which makes it a better value than LG's own 3370. And if you're concerned about too-slow wash cycles, you should pay a little extra for a higher-end LG that's equipped with TurboWash.
Design & Usability
Designed for ease of use
Without a doubt, almost every aspect of the LG WM3370HWA's design makes it easier to do laundry. The 4.3-cu.-ft. TilTub drum, for example, sits on a 10° incline, making it more comfortable to retrieve laundry.
Closing the door of a front-loading washer while there's still moisture inside can lead to mold and a smelly washer. That's why the WM3370HWA's door has a magnetic stopper that keeps the it ajar so the interior can dry
When it comes to selecting cycles, the LG WM3370HWA keeps things simple. It only has a small selection compared to competitors, and that cuts down on confusion. For flexibility without a cluttered control knob, the WM3370HWA provides plenty of secondary options, like the ability to add more water to a wash for extra-tough stains, or a concentrated blast of cold water.
Unfortunately, we found the control panel to be oddly laid out. The buttons for selecting custom wash options don't line up with their display indicators, and some fonts are extremely small.
Performance & Features
A great, affordable top loader
By and large, front loaders are more expensive than top loaders. But at $665 on sale, the WM3370HWA is extremely affordable. It also does a great job washing clothes, but the amount of time and water it requires might make a pricier machine a better bet for some consumers.
This LG's main claim to fame is saving laundry from stains that could render a favorite sweater useless. Across the board, the WM3370HWA scrubbed common household stains better than the average washer. The Normal cycle with high heat and Extra Rinse turned out to be the most powerful cycle.
Both of these cycles performed better than other front loaders in this price bracket. However, to get these results, you're going to have to wait. For heavy duty loads, it'll be about an hour and a half. Even normal cycles without any of the fixings take an hour and ten minutes. If you want your clothes done faster, you'll have to pony up for one of LG's pricier (but excellent) TurboWash-equipped machines.
However, among front loading machines, this is a very thirsty washer. Using national use and cost patterns, we estimate an annual running cost on the order of $50. That's about $20 more than the most efficient models we've tested, and takes some wind out of the 3370's sails.
Over 10 years of ownership, the WM3370HWA could cost you $200 more than the LG-built Kenmore 41582, which sells for only about $120 more than the 3370 but features an ultra-fast 30-minute wash cycle. Similarly, the Electrolux EIFLW50LIW is only about $899 on sale, but has a 42 minute Normal cycle that does a better job removing stains.
For in-depth performance information, please visit the Science Page.
The LG WM3370HWA has a three part warranty: There is one year of parts and labor coverage for the entire machine that covers any defect found at the time of purchase. A ten-year warranty covers the direct drive motor. And finally, a lifetime warranty covers the stainless steel drum.
On the fence about front loaders?
For a number of reasons, Americans tend to prefer top-load washing machines over their front-load counterparts.
Given its price range and performance, we'd say the LG WM3370HWA meets skeptics halfway. You don't like front loaders because they get moldy? Well, the LG WM3370HWA has a magnetic stopper to keep the door ajar and help it dry out. Front loaders are too expensive? This LG sells for under $700. Front loaders are too small? A 4.3-cu.-ft. capacity will easily fit a family's laundry.
If you want to dip your toe in the front loader market, you should check out the $665 LG WM3370HWA. But if you'd rather swim in the deep end, spending a few hundred more dollars will get you faster cycles and better performance.
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