Samsung DV5471AEP Review
Impressive features, size and style. Less impressive drying results.
Samsung's DV5471AEP has nearly everything you'd want in a high-end dryer: a large drum that can fit substantial loads, plenty of cycles that performed equally well in our testing, plus a fit and finish that would make a designer refrigerator jealous. Even though its $1299 MSRP is pretty high, we found it on sale for as low as $950—not bad for a high-capacity dryer with all the options.
Unfortunately for the DV5471AEP, however, it tended to choke in all of our performance tests, getting clothes extremely close to dry before suddenly giving up. Despite its flaws, it's still not a bad choice if you need a big dryer and don't mind throwing a few damp garments back in for a couple minutes of supplemental tumbling.
Design & Usability
Buttons, buttons, everywhere
Samsung put a lot of effort into the exterior of the DV5471AEP. A smoked glass door, a stainless exterior, and an easy-to-read control panel give this dryer a top-of-the-line feel. One drawback: since it's meant to be paired with a top-loading washer, it can't be stacked. Happily though, the door swings open and shut quite easily, and with such a large entryway, loading this machine is not difficult.
The DV5471AEP has straightforward controls and it's easy to load, but cycles are a little clumsy when it comes to customization. There's a button for everything on the control panel, so depending on your perspective, that's either comforting (no hidden menus) or terrifying (too many buttons). Our only complaint is that cycles couldn't be changed mid-way through—even if the dryer itself was paused. Changing time or temperature required powering off and "rebooting" the cycle.
Performance & Features
So close, yet so damp
The DV5471AEP's features are definitely its main attraction. Count 'em: 13 drying cycles! There's something for everyone, whether you're wearing washable wool to play golf or need to sanitize your kid's filthy soccer uniform. You can also hook the DV5471AEP up to a water connection, which allows for a steam cycle that Samsung claims will release wrinkles.
If Samsung's cycle choices aren't good enough for you, or your clothes require extra special attention, the DV5471AEP lets you choose from five dry levels and five separate temperature settings too. That's more than most dryers we've tested. There are a few cool features in addition to the cycles on offer, most of which take advantage of steam to release wrinkles and "refresh" loads. The dryer also includes a plastic rack for items that cannot be tumbled.
Now, about its performance—across a wide variety of cycles, the DV5471AEP displayed some of the most uniform drying ability we've ever seen. Generally, test loads that go through the Quick and Delicates cycles remain far more moist than if they'd undergone a Normal tumble dry, but that wasn't so with the Samsung, which was nice to see. Unfortunately though, the end result for each cycle we tested was just a tiny bit short of fully dry, casting a damper on the otherwise happy results.
"Almost" doesn't count
Samsung's DV5471AEP has an impressive resume. It's got an unbeatable set of features, a high-end design matched with a high-capacity drum, and—when found on sale—a reasonable price tag for a dryer in its class. In our tests, it did a better job across a variety of cycles getting clothes uniformly almost-dry than any other dryer we've tested.
But as Brandy taught us back in the '90s, "almost" doesn't count. Despite its ability to get a light load nearly completely dry in just 30 minutes, a full-size load took nearly an hour to complete and ended up a little damp. Even its Delicates cycle initially seemed flawless until we saw the high temperatures it reached. None of these problems are deal-breakers, as the owner can easily reprogram cycles for optimal performance, but we were hoping such an advanced, expensive dryer would do that work for us.
Overall, we think the DV5471AEP is still a good value, but only if you require lots of features and regularly dry extra-large loads. Otherwise, save some money and stick to something simpler.
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